Shipping policy
Shipping Policy
This Shipping Policy describes how Fifteen MollyΒ (βwe,β βus,β or βourβ) handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times
All orders are processed within 1 days. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Times
- Domestic Shipping (within U.S.):Β Estimated delivery time isΒ 2-5 days.
- International Shipping:Β Estimated delivery time isΒ 4-7 days. Delivery may vary depending on customs clearance and the destination country.
Please note: delivery times are estimates and not guaranteed.
Shipping Costs
All Shipping cost are calculated at checkout, with MOST of our products havingΒ FREE shippingΒ with no minimum quantity or cost.
Tracking Information
Once your order has shipped, you will receive an email confirmation with aΒ tracking number. Tracking updates may takeΒ 2 daysΒ to appear. You can track your package using the link provided.
Shipping Restrictions
We currently do not ship to: Only internationial shipping includes Canada, U.K., France and Mexico.
Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.
For missing packages or delayed shipments beyond the estimated timeframe, please contact us atΒ fifteenmolly@gmail.com, and we will assist where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:
π§Β fifteenmolly@gmail.com
βοΈΒ Sorry, we currently don't have a customer service phone but we are looking to have one in the future.Β